Appointments

I continue to wear a mask during your service in my ongoing effort to reduce the spread of any illness.

 

Parking

Along Withrow Ave. (left side and back of the building) there is reserved parking under Be U Salon Suites. Additionally, there is a strip mall with a large amount of parking diagonally across the intersection of Merivale Rd. and Capilano Dr.

Arrival

The entrance is located between the H&R Block and The Book Market. Once upstairs, there are several seating areas where you can wait comfortably until we begin your appointment.

To my greatest regret, the second floor is not accessible as it is located up a flight of stairs and there is no elevator in the building. If a hand up the stairs is helpful, let me know ahead of time and I am more than happy to provide assistance.

Please note that Head Space Hair Studio is a private studio and an appointment is required. Walk-in appointments and inquiries are not available.

Cancellation Policy

  • The private nature of my salon means that I operate on an appointment-only schedule. Because of that, I do not accept walk-in or last-minute appointments, making it difficult to fill last-minute cancellations.

  • Snow Day: I make every effort to arrive on time for work even in heavy snow. Unfortunately, as we live in Canada and inclement weather doesn’t mean I don’t have to pay my bills, I do not make exceptions for bad weather - but I will charge the late cancellation rather than the full cost for same-day cancellations due to weather. There is never a fee at all if I am the one cancelling.

  • Cancelled without 2+ days notice: If I cannot fill your appointment there will be a 50% service fee. If I fill the appointment, no fee is required.

  • No-show/same-day cancellation: 100% of the missed appointment time value will be due before making another appointment. I may require a deposit on future appointments booked and reserve the right not to book future appointments.

Rescheduling

  • If you need to reschedule the same appointment several times or reschedule habitually, I may ask for a non-refundable deposit to reserve future appointments. I know that depending on your lifestyle it can be hard to plan ahead, so if this is a concern you can reach out and be placed on my cancellation list. While it is not a guarantee that a spot will open up, it does happen and odds are you saved someone else from paying a cancellation fee… win-win!